At HOB Fine Foods and House of Boateng (“we,” “our,” or “us”), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hobfinefoods.ca or houseofboateng.ca. Please read this policy carefully to understand our practices regarding your personal data.

 

1. Information We Collect

We may collect the following types of information when you interact with our website:

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Personal Information:

• Name

• Email address

• Phone number

• Billing or shipping address

• Payment details (collected securely via third-party processors)

• Any other information you voluntarily submit via forms or contact pages

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Non-Personal Information:

• Browser type

• IP address

• Device information

• Website usage data (via cookies and analytics tools)

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide customer support

• To process orders, reservations, or event registrations

• To send newsletters, promotions, and updates (with your consent)

• To improve our website, services, and user experience

• To ensure website security and prevent fraud

 

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• With service providers who assist with payment processing, email marketing, and website analytics

• If required by law or to protect our rights and safety

• In the event of a business transfer or restructuring

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. You may control the use of cookies through your browser settings.

 

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

 

6. Your Rights

Depending on your location, you may have the right to:

• Access or update your personal information

• Withdraw consent or unsubscribe from communications

• Request deletion of your data

• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at info@houseofboateng.ca.

 

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

 

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

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HOB Fine Foods / House of Boateng
Email: info@houseofboateng.ca
Address: 2829 Peatt Road, Langford, BC

Phone: 1-236-475-8063